uBreakiFix - Phone and Computer Repair Claim this business
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uBreakiFix - Phone and Computer Repair is a cell phone store located in Greenville. Rated 4.7 stars from 954 Google reviews.
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- Address1901 Charles Blvd #900, Greenville, NC 27858, USA, Greenville 29617
- Phone(252) 215-8889
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Reviews
Thank you to Joe for squeezing my daughter’s phone repair in literally 30 mins before they closed. The bomb.com I did not have to leave it and come back he fixed it while I waited. Best customer service in my opinion. Keep up the positive attitude and amazing customer service Joe, we really appreciate it!!!!
I had a great experience with uBreakiFix in Greenville, NC. The team (especially Aydreona) was extremely helpful from start to finish, took the time to explain everything clearly, and made the whole process easy and stress free. Their prices were very reasonable, and the service was quick and professional. I will absolutely be telling others about them and will definitely be back if I ever need repairs again. Highly recommend.
Joe quickly fixed my phone problem in no time, answered all my questions with patients, and pricing was reasonable. He also assisted each customer before me in line with undivided attention and actually took his time with each individual. He provided top notch excellent customer service!! My first time visiting the store and I will definitely be returning because of the service! Highly recommend checking out this place if you have any issues.
They were accomodating and professional. However, it took a lot longer than expected for them to complete the repair and I had to call several times to follow up. This is my first experience with them and I assume it is not like this all the time. I will be using them again in the future.
It is 2:40 PM 4/21/2026 and i am so confused by the way i was just treated that i am crying. I am autistic and hard of hearing and had a 2 PM appointment because I thought my battery was swelling. When I entered the store two employees were assisting another client, after a few minutes the woman asked me something and did not look up, I could not hear her, I said my name and appointment, apologized and said i was hard of hearing, and explained i thought my battery was swollen . She glanced at it, said it wasnt, I argued why I thought it was swollen, and she said it was not but theyd glue it back on for me. They glued the back on, then came back out and said it was the battery after all, and instead of admitting or apologizing for her mistake, she immeidiately jumped into explaining that my phone camera needed to be replaced. Im very confused at this point, and am just trying to understand what is happening. I apologize several times, saying i am confused and I am just trying to understand what just happened. Shes getting frustrated, is refusing to let me ask questions, and keeps talking over me and keeps telling me my phone camera is cracked and thats why they have to fix it. I try to ask why and she says " have a great day!" And puffs away, leaving me with Torren who was remarkably kind to me and explained the battery could not repaired without reparing the camera lense. (Per company policy, not design, its a S23 ultra and the lense is not attatched to the battery, so that was a big part of my confusion) I thanked him, and decided go get a new phone. Thank you Torren for being kind and helping me understand and making eye contact so I could hear. Please give him a raise for having to deal with her and for having amazing de escalation skills and great customer service.